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Jan 4, 2013 10:00pm PST
yourself online. it's a consultive process. we have folks spending time on business owners, educating on what yelp can do for them, how it can help, and we built a large sales team as a result. >> gavin: do you think you've made these businesses better, stronger, or do you see some of the affects the unintended consequences of people taking down businesses because they're clearly not operating at the level they should and they lack transparency and now they're exposed. what is your sense? it has been enabling and strengthening endeavor? >> i think for consumers it has been an enormous boon. and as a result it has been a huge boost to local businesses. you think about before. if you want to go to a coffee shop and you didn't have yelp, you're taking a risk on something unfamiliar or you go to starbucks they market to you and it's so familiar you know what you're going to get. but now you can rely on yelp, and you can turn to yelp and say what is a good coffee shop and believe what it says. it's not that commerce is going to these businesses where they might have trouble finding new cus
Search Results 0 to 0 of about 1